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Retail Location & Customer Analysis 2017, Oxford, 15-17 March 2017

The changing retail landscape is characterised by uncertainties affecting consumers, technologies and competition. The store is not dead. However, stores need investment, focus and creativity in order to make them attractive places to shop.

In just five weeks, Oxford’s Retail Location & Customer Analysis 3-day workshop considers these issues head on.

Why not join us?

For over 30 years, the Oxford Institute of Retail Management, based at the University of Oxford’s Said Business School, has offered analysts, as well as managers with oversight of or day-to-day responsibility for planning and development, the opportunity to explore current thinking in retail location & customer analysis. Past participants on this workshop have been drawn from analysts and managers amongst retail, finance and other consumer services, property and retail professional service firms. Participants come from across the world and build global networks and understanding.

The programme forms part of the training offered by the ESRC’s Consumer Data Research Centre (CDRC). The intensive three days are led by Jonathan Reynolds, Academic Director of OXIRM and Associate Professor in Retail Marketing at University of Oxford’s Saïd Business School in collaboration with Dr David Rogers from DSR Marketing Systems in the US.

  • Jillian Elder Walgreens’ Director of Enterprise Location Intelligence, will provide us with insights into market management and site location strategy within Walgreens Co.
  • Ben Dimson, Head of Retail Business Development at British Land will discuss his latest research on ‘The True Value of Stores’
  • Tim Pickworth, Location Planning Manager, Marks & Spencer, will speak about the firm’s experience of gravity modelling, alongside our partners GeoLytix
  • Professor Alex Singleton from the University of Liverpool will share insights into data integration and talk about ‘Open data/e-resilience’
  • Dhiresh Bhardwa, Business Manager, International Location Strategy, at CACI will discuss international experience and case studies.

Alongside these keynote speakers, other contributors will discuss:

  • Navigating the new retail landscape
  • The Analogue method in a digital age
  • Scenario planning for location analysis
  • The changing role of the location planner
  • … and more!

This is an excellent opportunity to discuss and debate the future of the sector with world-leading faculty and professionals. You will share expertise with senior level peers from across the globe and build your ongoing network.

Download the course brochure here.

If you, or a colleague, are interested in joining us, or in hearing more about the workshop, please contact Claudia Seiler (claudia.seiler@sbs.ox.ac.uk) or visit the workshop’s web page, here, for regular updates: http://www.sbs.ox.ac.uk/faculty-research/oxirm/workshops-and-training/rla

Senior Network Strategy Planner – Online Property, Sainsbury’s, Holborn, London

Sainsbury's Discover - 360x180One of the UK’s biggest and best-loved companies, Sainsbury’s serves millions of daily customers across 1,200 supermarkets and convenience stores – and, more than ever before, online.

We’re investing hugely in our Online division, leading the charge for the retail industry and, right now, we’re looking for a Senior Network Strategy Planner to bring even greater focus to our Online offering.

In a nutshell

You’ll oversee the Online expansion strategy planning process through robust network and location planning modelling. It’s about identifying growth opportunities and supporting the delivery of a strategic Online Property network plan. Not to mention recommending priority areas for investment, be they new, extended, replaced or consolidated operations.

As a Senior Network Strategy Planner, you’ll

  • Develop and maintain a live network plan to support long-term growth for the online channel, owning a rolling 5 year strategic property plan that enables us to make confident investment recommendations
  • Work in close consultation with Finance, Forecasting, Property and Online Operational Development teams to ensure that needs of stakeholders are incorporated into the plan
  • Co-develop the Online Demand Surface, ensuring we understand everything about our Online shoppers
  • Apply advanced GIS skills to ensure we present, interpret and model our data spatially
  • Identify key sales and customer trends for our recent investments, ensuring that new information is incorporated into the capacity model and the future assessment of online developments

You’ll need

  • Advanced Excel, GIS (MapInfo preferably) and PowerPoint skills
  • The ability to present complex analysis in clear and engaging ways to senior stakeholders
  • Expert knowledge of the make-up of UK Grocery market and online operators
  • Excellent numeracy and analytical skills
  • The ability and confidence to challenge and stretch thinking beyond business as usual
  • A wealth of experience within retail property / site research industry

You can apply online for this vacancy here

Please tell them you heard about this vacancy here first!

Location Planner at EE, £Competitive + benefits, Home Based

EE are looking for a Location Planner for a home based role for a 12 months fixed term contract.
EE-logo-360x180

The job:

We’re showing the UK how technology can make the everyday better.

Our people are keeping our customers happy with great service, and our network, which has been named as the best in the UK, is keeping their digital lives connected. Empowered, challenged, supported and rewarded, our people are the key to our success. And the Sunday Times agrees. They’ve voted EE one of the Best Big Companies to Work For. This is your chance to join us.

As a Location Planner, you’ll work in the Retail Property team, conducting complex analysis on a wide range of locations, helping to support and develop our national portfolio plan. You’ll use your knowledge to create new opportunities for expansion, as well as producing forecasts for future trends. The data you produce and the insight you provide will drive the strategy of our Franchise team, allowing you to grow – and grow with – our business.

What you’ll do:

  • Provide key strategic and commercial sales forecasts
  • Develop plans that establish Franchise at the heart of the national portfolio plan
  • Conduct rigorous research and analysis in diverse areas
  • Work alongside our Senior Location Planner to grow our network

You’ll definitely:

  • Have experience in a similar role or a strong track record in retail telecoms
  • Demonstrate strong analytical abilities and spreadsheet skills
  • Know how to conduct retail location and site analysis
  • Show close attention to detail
  • Ability to build successful relationships and experience positively influencing stakeholders
  • Have a full driving license and the willingness to travel nationwide

What’s in it for you:

  • Competitive salary
  • Pension
  • Private Healthcare
  • Bonus
  • Company Car or Cash alternative
  • Life Assurance
  • 25 days’ holiday
  • Discounted mobile phone package
  • Discounted products and services, as well as a range of other benefits

To apply for this job please submit your application online: https://apply.ee.co.uk/vacancy/22907/description

Please tell them heard about it here first!

Location Planning Consultant/Data Scientist, CACI, London

CACI

Key responsibilities

This is an opportunity to join a technically accomplished team of Data Scientists and Analysts in a wide-ranging role combining technical project work, consultancy services, project management and sales support.

CACI’s location planning team work on a wide variety of projects across the retail, leisure, finance, property and public sectors in the UK and internationally. Project work includes building statistical/mathematical models, using predictive/forecasting techniques and performing in-depth geographical analysis. This ultimately leads to providing recommendations, bespoke analysis and consultancy services to enable our clients to enhance and develop their location and customer strategies.

The successful candidate is likely to be someone with 3-5 years’ experience of building and using statistical models to examine network performance, outlet/branch functions and provide customer understanding within a retail, property, leisure or high street finance environment. A good knowledge of the UK geography is required, with European experience a distinct advantage; as is an understanding of statistical modelling techniques and awareness of issues affecting high street and consumer led businesses.

The role requires good problem solving skills and the ability to be pragmatic and apply knowledge of retail and geography to ensure recommendations are practical and in-line with client objectives. A high degree of client contact will be involved from the outset and therefore candidates should have excellent communication skills, both written and oral, and be comfortable presenting to senior audiences.

Core skills, knowledge, experience required

  • Educated to at least degree level in a subject with high numerical content (e.g. mathematics, applied statistics, operational research, economics, engineering, geography)
  • Genuine interest in pursuing a career in the following areas: location planning consultancy, retail location strategy, demographic/customer analysis/insight
  • Excellent Microsoft Excel and PowerPoint skills (Access is also desirable but not essential)
  • Good presentation skills
  • Demonstrable knowledge of UK geography
  • Knowledge of the UK retail landscape
  • Excellent written/verbal English

Desirable skills and experience:

  • Exposure to and/or appreciation of GIS software and its applications
  • Experience of working with international retailers
  • Experience of working with European demographic data
  • Knowledge of another major European language other than English (e.g. German, French, Spanish etc.)
  • Knowledge of SAS, SPSS or similar statistical package, and/or other programming experience (e.g. VBA, SQL)
  • Knowledge of BI dashboard tools such as QlikView, Tableau or Excel’s Power View is an advantage

About the business division

The Location Strategy & Analytics team, based in our head office in Kensington, London, is responsible for delivering geographically based analysis and insight to clients. We provide consultancy, tools and recommendations to help our clients develop an optimal locational strategy fitting their customer base, operational requirements, business drivers and company objectives. Projects typically last between a week to 6 months, ranging from performance analysis and customer profiling and understanding through to development of fully customised spatial interaction models. We work closely with our clients to ensure we understand their aims and objectives, incorporate their feedback and knowledge, and develop a solution to meet their business needs.

How to apply for this vacancy

Please send your CV to Patrick Tate on ptate@caci.co.uk.

Location Planning Consultant, Nationwide, Swindon

Nationwide Logo

What we need:

  • A Location Planning Consultant in our Swindon Head Office
  • £33,935 – £43,361 including company benefits
  • Full time (35hpw) permanent opportunity

We have big plans for the future. A brand new branch concept is currently in the live pilot stage, with plans to upgrade over 600 locations in the next decade from an investment budget in excess of £300m. Getting the long term network size, location and investment priorities of our branches right is crucial in making sure we achieve our ambitions to be the number 1 financial services provider in the UK.

Where should we open, relocate, expand or refurbish our branches?? Join a department where you’ll help us to decide!!

Who we’re looking for:

As a minimum requirement you’ll:

  • Be a Lateral thinker who excels at developing creative ways to solve tough business problems.
  • Have excellent report and presentation writing skills and be able to provide a convincing rationale for the recommendations made.
  • Be influential and a good negotiator with analytical and problem solving skills.
  • Be an effective communicator with interpersonal and networking skills.
  • Have experience in a multi-site, multi-channel Location Planning environment with highly developed hands-on analytical experience.
  • Have a genuine passion for adding value and providing pragmatic business solutions.
  • Have an appreciation of basic finance and property issues including financial project appraisal techniques.
  • Possess highly developed PC and database skills including awareness of GIS and its applications.

What you’ll be doing

In this key role within the Location Planning team, you’ll deliver the insights that help determine our distribution strategy across the UK. You’ll analyse and interpret a wide range of market, demographic, financial, customer, competitor and performance data. More than that though, you’ll help put strategy into action.

Prioritising our investment into everything from refurbishments to new branches, resites to new distribution concepts, you’ll help co-ordinate and facilitate the input of all the departments involved and produce business cases for approval by senior management. You will build your experience to become an acknowledged expert on all aspects of location planning at Nationwide, leading to the potential for future career progression opportunities within the team.

The extras you’ll get

If you put a lot in, it’s only fair you should get a lot out. So if you help us do the right thing for our customers, we’ll help further your career at Nationwide. As well as your salary, there’s life assurance, a pension and a recognition and rewards scheme. We think it’s a great place to work, and we’re not afraid of giving you praise when you’ve done well.

Why work for us

At Nationwide we’re here for our members and we put their needs first in everything we do. And now, more than ever, two things are helping us go from strength to strength: we put our customers first, and we’re known for being open, honest and trustworthy.

We’re also the world’s largest building society, with communities at the heart of everything we do. We aim to do the right thing for our members which helps set us apart from our competitors. But we need good people to help us do it. People who understand what we believe in, and have the talent and drive to keep us successful.

For more information about this opportunity please contact Samantha Legge, Resourcing Consultant on 01793 654837 or email samantha.legge@nationwide.co.uk|

Market Planning Analyst, Starbucks, London

Starbucks Logo

Job Purpose and Mission

The Market Planning analyst contributes to Starbucks’ success by contributing to the market planning of new and existing stores, consulting with management to define market and real estate development strategies, and developing market-specific assessments and action plans. Models and acts in accordance with Starbucks guiding principles.

Summary of Key Responsibilities

Communication and Relationship building –

  • Communicating key projects and supporting the implementation of company programs across cultures, teams and organizational levels

Planning and Execution – Executing operational plans for the work group, and measuring results:

  • Planning and managing business unit and department processes and practices to ensure that programs are aligned with company business goals and objectives;
  • Preparing, communicating and educating client groups and team on changes in policies and practices within the organization;
  • Supporting analytical projects assessing new business development, growth, strategic planning and related business initiatives.

Business Requirements – Providing functional expertise and executing functional responsibilities:

  • Support UK Market Planning & Strategy Manager in delivery of departmental objectives.
  • Creating standardized reports and applications on store and market performance;
  • Advocating enterprise market planning tools such as Geographic Information Systems (GIS), geo-demographics, data mining and consumer research;
  • Training field real estate teams on the availability and application of market and site analysis tools and processes;
  • Conducting strategic planning research using geo-demographic, consumer and company data regarding market development, store network optimization, site selection, store expansion and renovations or relocations;
  • Provide analytical support of ad hoc and strategic planning analyses to support field real estate development and asset management. This includes statistical analysis and building of multivariate models.
  • Conducting market gap and penetration studies;
  • Assisting field management with identification of appropriate strategies and execution plans to achieve store opening, penetration and sales performance objectives;
  • Overseeing production and process of demographic reporting and analysis services, including documentation and support materials for site and market planning tools in production;

Knowledge, Skills and Experience

The Market Planning analyst we’re looking for has a minimum of 2 years of statistical and site research experience in a retail or related environment.

Must haves:

  • Experienced in using statistical software for analysis of market research data and development of regression and other multivariate models.
  • Experience with using demographic data in retail market, site analysis or marketing research.
  • Experienced in working with Geographic Information Systems (GIS).

Required Knowledge, Skills and Abilities:

  • Relevant Bachelor degree;
  • Project management experience
  • Ability to develop databases;
  • Ability to perform statistical, mathematical and financial modeling;
  • Advanced skills in Microsoft Word, Excel, Access and statistical applications;
  • Familiarity with application of GIS and spatial analysis technology in market research environment;
  • Strong commercial and financial acumen;

This job description is only a summary of the typical functions of the role and is not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties that may be required. Management reserves the right to amend the responsibilities, tasks, and duties of the jobholder as dictated by business requirements.

To apply for this position please send a covering email and CV to Belda Osman bosman@starbucks.com

Location Planning Analyst, Costco, Watford

Costco LogoSalary: Excellent Salary and Benefit package

Responsible to: Nick Deeks, Director of International Real Estate

Location: UK Home Office, Hartspring Lane, Watford, Herts WD25 8JS


A vacancy currently exists within the Property team at our UK Home Office for a Location Analyst to take the lead in assisting us to identify new sites for warehouse openings across the UK and Europe.

Costco currently utilises CACI location planning consultancy to assist in making location decisions. We are keen to bring the function in house and to begin to fully utilise the value of the systems and data we possess in support of our expansion plans.

The appointed candidate will help us to understand the sales potential of new sites utilising a range of GeoDemographic and consumer data. In addition, the candidate will create formal reports for review by the Board to assist in making key expansion decisions across the UK and Europe.

In addition to office based analysis you will be required to travel from time to time to proposed sites to qualify their potential on the ground. This will include France and Spain to support Costco’s intended expansion.

We would also be keen to apply the selected candidate’s GeoDemographic analysis skills to assist the Marketing Department to ensure we are reaching our target audience.

The ideal candidate will possess solid analytical skills gained ideally through a couple of years working experience within a location planning or analysis environment but not necessarily limited to retail, as we are keen to consider candidates who possess the key GeoDemographic analysis skills from a range of backgrounds.

  • Strong analysis skills
  • Experience of working with a range of GeoDemographic and non-spatial data
  • Understanding of sales forecasting
  • Solid GIS skills
  • Highly numerate
  • Articulate (verbal and written)
  • Can do attitude and a willingness to learn and grow

This is a fantastic opportunity for a location planning/analysis professional, who is looking to progress their career to join a well-recognised organisation and to help shape the site research and location analysis strategy.

To apply for this vacancy please email your CV to Pam Broadhurst, HR Admin Assistant at Costco Wholesale UK Limited on pbroadhurst@costco.co.uk