Retail in a Crisis – Adapt, Survive & Thrive, 25th Nov, 4 – 5.30pm

The SLA has run three online events during 2020 focusing on the pandemic. In May, we looked at the key skills required of location analysts in dealing with the immediate challenge of the pandemic. In June, we explored some of the personal and professional impacts on our members in thinking through the impact of COVID on the customer insight and location analysis community. In July, we were amongst the first to explore the early evidence for retail recovery and regeneration, with speakers from Geolytix, the Local Data Company, and Intu.

In this session, in the middle of the second UK lockdown, we reflect on the fact that responding to the pandemic is a marathon, not a sprint, and that the economic and channel impacts will be profound and require strategic responses by all stakeholders.

Richard Lim, CEO at Retail Economics

Our keynote speaker will be Richard Lim, CEO of Retail Economics, the well-respected economics research consultancy.

Richard will be speaking about the short- and long-term economic impact of the pandemic on the UK and on the UK retail sector.

Alex McCulloch, Director at CACI

In the first two weeks of March consumer behaviour moved forward 5 years. We now live in a world where we work at home, love local, and spend online – and this shift in behaviour has a huge impact on how you value stores and the dynamic between owners and occupiers of space.

Since the start of the pandemic CACI have been working across the sector, with both occupiers and owners to create a new lease model that better reflects the true role and performance of stores in driving engagement across all channels, raising awareness and connecting brands and customers. The model represents a sustainable and flexible approach to rent that ebbs and flows with performance and can adapt to the rapidly changing times.

Alex McCulloch, Director at CACI will talk through how consumers behaviour has impacted store performance and valuation and how the New Performance Lease Model creates a fair and sustainable framework for owners and occupiers to move forward through the pandemic and beyond.

We’ll also discuss some of the longer term real estate and technological consequences of COVID.

SLA Student Awards 2020

We’ll also take the opportunity to celebrate and hear from the winners of our latest annual SLA Student Awards.


4pm – Jonathan Reynolds                          Introduction

4.05 – Richard Lim, Retail Economics –    Short- and long-term economic impact of the pandemic on the UK and on the UK retail sector.

4.30 – Alex McCulloch, Director, CACI –   How consumers behaviour has impacted store performance and valuation

4.55 – Luke Burns, Leeds Uni                     The SLA Student Awards

5.05 – Doug Bell, Leeds Uni                       SLA Masters Award winner

5.10 – Imogen Francis, Leeds Uni             SLA Undergraduate Award Winner

5.15 – Panel Session with Jonathan, Richard, Alex, Luke, Doug and Imogen

5.30 – Close of main session and networking for anyone who wishes to remain online

Presentation downloads

Thanks to everyone who attended our event, we had a record 186 booking and 120 joining us on Zoom for a fantastic and thought provoking session.

And of course, a huge thank you to our brilliant speakers Richard Lim and Alex McCulloch and our two Student Award winners, Doug and Imogen.

It’s not the same as seeing you guys in person but it was great to see some familiar faces.

We also welcomed over 60 non members and 31 SLA members joined us for their first networking seminar, so we would like to thank you all for taking the time out of your day.

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We hope you enjoyed this event and look forward to seeing you again soon.

If you have any questions, please email info@thesla.org.

Header Photo by Oleg Magni from Pexels